Google Voice launches paid plans with call recording and Gemini features

Google Voice now offers two paid subscription plans accessible without a Google Workspace subscription, expanding beyond its traditional enterprise focus.

For years, Google Voice has provided a free “Basic” plan in the United States targeting individual consumers, while all other paid plans were designed for large organizations and required a Google Workspace account.

The new offerings, intended for small businesses or side projects but available to all users, include the Google Voice Starter and Google Voice Standard plans.

The Starter plan, priced at $10 per month, delivers professional features such as three-way calling, seamless call transfers, straightforward call recording, and desktop phone compatibility. Subscribers also benefit from round-the-clock Google Voice support and assurance that their phone number will not be reclaimed due to inactivity.

The Standard plan costs $20 per month and aims to enhance business scalability and productivity by incorporating automated call handling, including call routing with auto attendants. This tier also integrates Gemini, an AI feature introduced last month.

Gemini’s “Take notes for me” function transcribes calls, summarizes key points, and generates action items or next steps. These summaries are accessible within the Google Voice app, and an automatically created Google Doc is sent via email after each conversation.

Currently, the Standard plan is available with a 50% discount for the first six months.

Users can find an “Upgrade Voice” option by tapping their profile picture in the top-right corner of the Google Voice app or by visiting g.co/voice/upgrade to subscribe.